Last updated: 2024-01-01
We want you to be completely satisfied with your purchase. If you are not happy for any reason, we offer a simple, no-questions-asked 30-day money-back guarantee.
If you purchased access to Studydesk and are not satisfied, you may request a full refund within 30 days of your original purchase date. No conditions, no hoops to jump through.
After 30 days from purchase, refunds are not available. This policy exists because we provide immediate full access to all platform content upon purchase.
To request a refund, please:
You do not need to provide a reason, though feedback is always welcome and helps us improve the platform.
Once we receive your refund request and verify your purchase, we will process the refund within 1–3 business days. The refund will be returned to your original payment method.
Depending on your bank or card issuer, the refunded amount may take an additional 5–10 business days to appear on your statement.
After a refund is issued, your account access will be deactivated.
If you have any questions about our refund policy, please reach out to us at hello@jdnext.com. We typically respond within one business day.